RSA Product and Customer Support
End-to-end support for industry-leading products
RSA Product and Customer Support Services
We provide a full range of global support services to meet your organization’s unique needs and requirements, including self-service and personalized support options.
Customer Guide to RSA Technical Support
Understand and maximize the benefits of your RSA customer support and maintenance agreement.
Personalized Support Services
Get the high-touch technical service and program support you need to address your organization’s risk and security challenges. Our personalized support services complement RSA Link and enhanced maintenance contracts.
RSA Link
Obtain fast, accurate responses to questions from RSA subject matter experts and the RSA customer community. The RSA Link online community and support portal serves as a one-stop shop for all RSA product information, including product licenses, documentation, downloads and training.
Product Version Lifecycle Support
Find out which RSA products have reached the end of primary support.
Product Security and Vulnerability Response
Learn about our processes for ensuring the security of our products and for addressing reported vulnerabilities.
Warranty and Replacement Parts
Find information on the RSA SecurID® Appliance Warranty Return Policy, the RSA Software Warranty Policy, and RSA SecurID Token Replacement and Disposal.