​RSA Support

MAXIMIZE THE LONG-TERM VALUE OF YOUR SECURITY SOLUTION

RSA’s world-class global support organization can enhance your security solution with a comprehensive support plan that provides important security alerts, valuable upgrades, and access to expert advice. RSA provides the resources you need to quickly and proactively resolve product-related issues and questions to ensure business continuity.

SUPPORT DESTINATIONS

RSA Link

Join the RSA Link for all of our customer support needs. RSA Link is the one-stop shop for all product information, from community interaction, knowledgebase articles, case management, product license, documentation, downloads and training.

Contact Support

Find out customer support center locations, hours of operation, and phone numbers.

Product Version Lifecycle Support

Find out which RSA products have reached the end of primary support (EOPS), a minimum of 36 months following the date of the product's General Availability (GA).

Customer Guide to RSA Technical Support

Understand and maximize the benefits of your RSA Customer Support and maintenance agreement.

Personalized support

Establish a relationship with RSA that encompasses initial product integration to ongoing implementation.

Product Security and Vulnerability Response at RSA

Warranty and Replacement Parts

Find information on SecurID Appliance Warranty Return Policy, RSA Software Warranty Policy, and SecurID Token Replacement and Disposal