Major Healthcare Provider Optimizes Compliance and Operational Efficiency with RSA Governance & Lifecycle Cloud

A leading US healthcare provider undergoing significant mergers and acquisitions (M&A) activity faced substantial organizational restructuring and stringent regulatory mandates that required robust identity governance and administration (IGA) practices.

• Amid extensive M&A activity, the organization encountered considerable identity management challenges, including:
• Managing a dynamic workforce experiencing rapid change resulting from ongoing mergers, acquisitions, and restructurings
• Ensuring strict adherence to rigorous regulatory standards, including HIPAA, HITECH, and FDA regulations, which all require comprehensive access governance and auditing capabilities
• Managing access with role-based access control (RBAC), policies, and controls including Segregation of Duties (SoD), toxic combination prevention, and detailed compliance reporting
• Transitioning from their existing on-premises identity governance infrastructure to a modern, scalable cloud-managed solution to streamline operations and reduce overhead
• Reducing manual processes, errors, and FTE overhead associated with identity lifecycle management, including joiner/mover/leaver tasks

The healthcare provider chose RSA Governance & Lifecycle Cloud for its ability to:

• Offer a robust, cloud-managed IGA platform capable of addressing sophisticated governance requirements, meeting compliance standards, and enhancing operational efficiency
• Automate identity lifecycle processes, reduce human error, and simplify complex regulatory compliance tasks
• Provide continuous risk visibility, comprehensive metrics, and trend analysis, enabling proactive risk management and compliance assurance
• Leverage RSA Professional Services to ensure rapid deployment, tailored implementation, and accelerated time-to-value

The RSA solution included:

• RSA Governance & Lifecycle Cloud: The healthcare provider modernized its previous on-premises RSA deployment to the managed cloud solution to deliver scalable, reliable, and cost-effective identity governance across the growing organization
• Automated joiner, mover, and leaver processes, significantly enhancing efficiency and reducing operational overhead
• Comprehensive RBAC implementation with stringent SoD and toxic combination mapping, delivering enhanced access control, compliance adherence, and risk mitigation
• Streamlined governance processes through automated access reviews and attestations that reduced manual efforts, minimized compliance risks, and ensured accurate, timely audit responses
• Continuous risk analytics, metrics, and trending capabilities to proactively identify, manage, and mitigate emerging risks or compliance issues

• Achieved measurable cost reduction and efficiency gains through automated identity governance, reducing manual labor and minimizing errors
• Enhanced regulatory compliance posture, effectively addressing healthcare industry requirements
• Improved audit readiness with simplified and accurate access reviews and attestations, automated role and access reviews, and comprehensive real-time compliance metrics
• Enabled proactive risk management with deep visibility into access-related risks, allowing timely identification and remediation of potential compliance violations
• Successfully navigated complex organizational restructuring and integration challenges through scalable and agile identity governance capabilities

The RSA Professional Services team provided end-to-end deployment support, tailored configuration, and strategic guidance, ensuring rapid deployment, seamless migration, and accelerated realization of value.

Implementing RSA Governance & Lifecycle Cloud has positioned the healthcare provider to implement additional strategic enhancements. Moving forward, the organization intends to extend their identity security strategy with secure enrollment and credential recovery capabilities from RSA, developing a more integrated security posture that integrates RSA IAM and IGA capabilities.

Catalyze your identity security: contact RSA for more information or to see how much your organization can save with the RSA Unified Identity Platform.