In the fall of 2023, one call to MGM Resorts’ IT help desk reportedly led to a $100 million ransomware attack. The help desk needs help: watch this webinar with RSA CISO Rob Hughes to learn why help desks are being attacked, what cybercriminals stand to gain by attacking your help desk, and how organizations can use identity governance, process automation, and a defense-in-depth approach to keep attackers out—and prevent costly data breaches.