Customer Support Center Locations & Hours

Bedford, MA

The headquarters for RSA is located in Bedford, MA, USA. The Americas Customer Support Center is open Monday - Friday from 8:00am - 8:00pm Bedford time, except for designated holidays. Calls outside these hours are handled by an open Customer Support Center. Support is available after hours with an RSA Enhanced (24x7) Support contract or an RSA Basic (9x5) Support contract with acceptance of the After Hours Support option.

San Mateo, California

The San Mateo Customer Support Center is open Monday - Friday from 8:00am - 5:00pm San Mateo time, except for designated holidays. This Center supports RSA BSAFE Developers only. Calls outside these hours are handled by an open (RSA BSAFE Developer) Customer Support Center.

Bracknell, United Kingdom

EMEA Customer Support Centre, located in Bracknell UK, is open Monday - Friday from 8:00am - 5:00pm London time, except for designated holidays. Calls outside these hours are handled by an open Customer Support Centre (Note: English is the only language available for After Hours Support). Support is available after hours with an RSA Enhanced (24x7) Support contract or an RSA Basic (9x5) Support contract with acceptance of the After Hours Support option.

Sydney, Australia

The Sydney Customer Support Centre is open Monday - Friday from 8:00am - 6:00pm Sydney time, except for designated holidays. Calls outside these hours are handled by an open Customer Support Centre. Support is available after hours with an RSA Enhanced (24x7) Support contract or an RSA Basic (9x5) Support contract with acceptance of the After Hours Support option.

Brisbane, Australia

The Brisbane Customer Support Centre is open Monday - Friday from 8:00am - 5:00pm Brisbane time, except for designated holidays. This Centre supports RSA BSAFE Developers only. Calls outside these hours are handled by an open (RSA BSAFE Developer) Customer Support Centre.