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Passwordless for critical infrastructure

Modern critical infrastructure doesn’t just rely on advanced technology—it depends on the people who operate it. See how passwordless identity can balance operational efficiency with robust security across energy, transportation, and healthcare sectors.

People-centric identity in critical infrastructure

Today’s workforce is highly mobile, cross-border, and reliant on digital access. Field technicians, maintenance crews, and contractors must operate with efficiency—and that creates unique access and security challenges. Passwordless identity security empowers these workers with seamless, strong access controls that reduce risk and enable productivity.

The insider threat in critical infrastructure

Even well-intentioned staff can make mistakes. Weak or reused passwords, phishing attacks, and credential compromises can cause devastating downtime. By replacing passwords with strong, hardware-based or biometric access methods, organisations can reduce the risk posed by human error and insider threats.

Training, awareness, and privilege management

Strong access controls must be paired with robust education and least-privilege access policies. A successful passwordless identity programme doesn’t just eliminate passwords—it empowers staff to operate securely, making access both seamless and robust.

Best practices for operational identity programs
  • Adopt passwordless identity across staff and contractors.
  • Integrate access policies with Zero Trust and risk-adaptive controls.
  • Maintain a regular review of access privileges, especially for critical staff.
  • Deliver ongoing training and awareness that positions staff as a key line of defence.
Outlook: managing a borderless workforce

As critical services evolve across borders, access and identity must evolve, too. The future of cybersecurity rests upon making strong, seamless access available to staff, regardless of location.

Even the best cybersecurity technology can be undermined by a single human error. The key is making security seamless—making access just as smart as it is secure.

Modern passwordless identity doesn’t just protect critical infrastructure from external attacks. It empowers staff and contractors to do their jobs securely, making them part of the solution rather than a vulnerability.

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