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Your privacy is important to us so we have developed this Privacy Statement that outlines our privacy practice on how we process, collect, use and share your personal information as well as your privacy rights under certain privacy laws.
This Privacy Statement (“Privacy Statement”) applies to RSA Security LLC (“RSA” “we” or “our”).
We collect your personal information directly from you through your interactions, use, and experiences with our website, products and services. We also obtain your information indirectly from our Business Partners and third party sources. For more information about the types and sources of information we collect about you refer to: Information We Collect About You
To learn more about the information we may process during the use of our SecurID Mobile App, click here.
To learn more about the information we may process during the use of text message-based one-time passcode (OTP) authentication, click here.
We use your personal information to provide you with our products and services, improve our products and services, tailor your customer experience with RSA, personalize our products and services and make recommendations to you, advertise and market to you, and to comply with applicable laws. Also, we use your information to help improve the safety of our website, products and services, which includes detecting, preventing and responding to fraud and security risks that could harm you or RSA. We may share your personal information with our affiliated companies, and Business Partners to perform work for us, including completing any transaction, providing you with the latest information about our products and services, offering you our latest promotions. For more information refer to How We Use and Share Your Information.
RSA’s websites, online services, interactive applications, email messages, and advertisements may use cookies and similar technologies to help us tailor your experience, better understand your preferences, tell us which parts of our websites you have visited, facilitate and measure the effectiveness of our interest- based advertisements and web searches. We also use web beacons to help deliver cookies and gather usage and performance data. You have choices about how RSA and our Business Partners reach you by referencing the Ads and Emails. For more information refer to Our Use of Cookies and other Technologies
For more information, refer to Your Consumer Privacy Rights. If you have a privacy question, concern or complaint, please contact us at privacy@rsa.com or write to us at:
As a California resident, you have certain consumer privacy rights which you can learn about and exercise as described here. If you want to learn more about the categories of the personal information we collect about you and how we share your personal information with our Business Partners, click here. We do not “sell” your personal information to any Business Partners as currently defined under the California Consumer Protection Act.
You have choices about how RSA reaches you with marketing offers and about other uses of your information. For more information about your choices refer to Your Marketing Choices and Our Use of Cookies and other Technologies.
Means any contractor, supplier, service provider, debit or credit card processor with whom we have a business relationship to provide you with our offers, products, services, process your payment, better predict and deliver content and marketing offers that may interest you.
We may make changes to this Privacy Statement when necessary to provide greater transparency or in response to:
We encourage you to periodically review this Privacy Statement to learn how RSA is protecting your information.
This privacy statement applies to personal information, which we define as any information relating to an identified or identifiable person who can be identified, directly or indirectly, in particular by reference to an identification number or to one or more factors specific to his physical, physiological, mental, economic, cultural or social identity.
This privacy statement applies to all personal information we collect when you access or use our websites, products, services, or otherwise interact with us or our representatives. This statement does not apply to data that is not personal information, including anonymous, deidentified, or aggregated data.
The types of information we collect about you depends on your use of our products, services and the ways that you interact with us. This may include information about:
We also obtain information from third party sources. We protect information obtained from third parties according to the privacy practices as described in this Privacy Statement. These third party sources vary over time and may include:
The personal information we collect can include the following:
We use and share your information to:
RSA and our partners may use information about your visit to this and other websites. The information could include pages you visit, the items you view, or your responses to our ads and emails. This information allows us to make the RSA ads you see more relevant to you. This is referred to as interest-based advertising. For this purpose, RSA has selected partners who are members of self-regulatory associations such as, the Internet Advertising Bureau (IAB), the Network Advertising Initiative (NAI) or the Digital Advertising Alliance (DAA).
To enable you to opt-out of interest-based advertising delivered by partners working with RSA, or to customize your experience on RSA websites, please visit Manage Cookies webpage hosted by Evidon to opt out. If you opt-out, you may still see RSA ads on RSA websites and other websites, but those ads will not be customized to you by RSA or our partners.
RSA will continue to customize your experience on RSA websites via our use of cookies. For more information on how RSA uses cookies and how to manage your cookie settings via your browser, please see Our Use of Cookies and Other Technology, above
Please note that if you clear your cookies, or if you use a different browser or device, you may need to reset your opt-out selections.
You may learn more about interest-based advertising by visiting these links:
Digital Advertising Alliance (DAA) – http://www.aboutads.info/choices/
Digital Advertising Alliance Canada (DAAC) – http://youradchoices.ca/choices
In order to help reduce the risk of COVID-19 infections and keep our communities safe, all RSA employees, contingent workers, and visitors must complete a daily health survey and pass a thermal body temperature screening in order to gain access to RSA premises. The thermal vision camera measures your body temperature on an anonymous basis and RSA does not retain your body temperature. If your body temperature is equal to or above 100 degrees Fahrenheit, you will be denied entry and/or asked to leave RSA premises.
The health survey screening tool, available via an app or web portal, collects your name, email address, and certain health data you voluntarily provide. This information will be retained on your device and not shared with RSA unless you self-report that you are COVID-19 positive. In that case, the tool will notify the appropriate RSA team, and your email address will be retained for up to 30 days (subject to local laws) so RSA may contact you as it takes appropriate action to protect the health and safety of individuals at RSA physical locations. Your COVID-19 positive status will be shared with the RSA team and applicable public health authorities (as required by law). Your status will also be shared on an anonymous basis with potentially infected individuals for contact tracing purposes.
You may have the following consumer privacy rights under applicable state laws, including California privacy laws:
CATEGORIES OF PERSONAL INFORMATION WHICH WE MAY HAVE COLLECTED ABOUT YOU AND DISLOSED FOR A BUSINESS PURPOSE TO OUR BUSINESS PARTNERS
Last Updated: January 1, 2020
If you have any questions about the type of personal information we hold about you or if you wish to request deletion of personal information we may hold about you, or exercise any other consumer privacy right as set out above, contact us by:
Please be aware that your request does not guarantee complete access or comprehensive removal as the law may not permit or require removal in certain circumstances.
You have choices about how we reach you with marketing offers and about other uses of your information. To update your preferences, you can:
Please be aware that it may take up to 10 business days for your email preferences to take effect.
We use appropriate technical, organizational and physical data security safeguards to help protect against unauthorized access to, use or disclosure of information we collect, use or store. The ways we do this include:
We encourage you to keep any passwords you use confidential and to be careful to avoid “phishing” scams where someone may send you an email that appears to be from RSA asking for your personal information. RSA will not request your ID or password through email.
We understand the importance of taking extra precautions to protect the privacy and safety of children using our products, services and our websites. Children under the age of 13 or equivalent minimum age in the relevant jurisdiction, must not share their personal information unless their parent or guardian provided verifiable consent. If at any time a parent or guardian needs to access or delete data associated with their child’s or guardian’s account, they may contact us through one of the options provided in this Privacy Statement.
We may sometimes provide links to other websites, which if you click on them may collect personal information about you and direct you to those websites. The information practices of those third-party websites linked to our website are covered by the third party’s own privacy statements and we encourage you to read those.
If you would like to exercise Your Consumer Privacy Rights as described in this Privacy Statement, have a privacy question, concern or complaint, please contact us at privacy@rsa.com or write to us at:
RSA Security LLC
Attention: Law Department – Privacy
176 Middlesex Turnpike
Bedford, MA 01730 USA
Effective Date: January 1, 2020.
Last Updated: September 1, 2020
The RSA Security LLC and its affiliates (“RSA”) Acceptable Use Policy (“AUP”) is intended to foster responsible use of RSA’s infrastructure, networks, cloud-based offerings, systems, services, websites , facilities and products (collectively, the “RSA Infrastructure and Services”) by our customers and other Users. Users consent to be bound by the terms of this AUP. RSA reserves the right to modify this AUP in its discretion at any time. Modifications will be effective when posted and Users are expected to check this page from time to time to take notice of any changes we make, as they are legally binding on each User. Users’ use of the RSA websites after we make modifications constitutes acceptance of our modifications.
If RSA determines that any User has violated any portion of this AUP, RSA may terminate the Users use of the website. RSA will suspend service for violation of the AUP on the most limited basis as RSA determines is reasonably practical under the circumstances to address the underlying violation. RSA will attempt to notify User prior to suspending service for violation of the AUP (which may be via email or any other notification). However, RSA may suspend service without notice if RSA becomes aware of a violation of this AUP or any applicable law or regulation that exposes RSA to criminal or civil liability, or that exposes RSA or any third party property to harm. Harm may include, but is not limited to, risk of having one or more IP addresses placed on blacklists. RSA may take any further action as RSA deems appropriate under the circumstances to eliminate or preclude repeat violations. RSA is not liable for any type of damages that Users or third parties may suffer resulting in whole or in part from RSA’s exercise of its rights under this AUP. This exclusion of liability does not include RSA’s liability for death or personal injury caused by its negligence, or any other liability that RSA cannot exclude or limit by law.
Users may only use the RSA websites for their intended purpose. Users must not use the RSA websites for any unlawful purposes.
Users must not use the RSA websites to transmit, distribute or store content: (a) in violation of any applicable law or regulation, including export or encryption laws or regulations; (b) that may adversely affect the RSA websites or other RSA customers; or (c) that may expose RSA to criminal or civil liability.
Users must not use the RSA websites to transmit, distribute or store material that is inappropriate, as reasonably determined by RSA, or material that is obscene (including child pornography), defamatory, libelous, threatening, abusive, hateful, racially or ethnically offensive, harassing, humiliating to other people (publicly or otherwise), or otherwise objectionable. To be absolutely clear, Users must not store (either permanently or temporarily), process or transmit through any of the RSA websites pornographic content of any kind.
Material accessible through or contained within the RSA websites may be subject to protection under privacy, data protection or confidentiality laws and may contain intellectual property rights owned by RSA or third parties. The intellectual property may include, but is not limited to, copyright, patents, trademarks, trade names, trade secrets or other proprietary information. Users must not use the RSA websites in any manner that would infringe, dilute, misappropriate, breach or otherwise violate any of these rights or laws. Users are responsible for ensuring that they have all necessary rights and licenses for all content that they place on the RSA websites. Users must fully indemnify RSA with respect to any claims by third parties brought against RSA based on an allegation that User failed to comply with its obligations under this paragraph.
Users must not use the RSA websites to transmit, distribute, or store material that may be harmful to or interfere with the RSA websites or any third party’s networks, systems, services, or web sites. Malicious content includes, but is not limited to, viruses, worms, and Trojan horses.
Users must not use the RSA websites to conduct activities that may be harmful to or interfere with the RSA websites or any third party’s networks, systems, services, or Web sites, including, but not limited to, flooding, mail bombing, or denial of service attacks. Users are prohibited from violating or attempting to violate the security of the RSA websites or the computers, accounts, or networks of another party. Users are also prohibited from any activity considered a precursor to attempted security violations, including, but not limited to, any form of scanning, probing, or other testing or information-gathering activity. Inappropriate activity may result in civil or criminal liability. RSA may investigate such activity, and may involve and cooperate with law enforcement authorities in prosecuting Users involved in such activity.
Users must not use the RSA websites to transmit or distribute material containing fraudulent offers for goods or services, or any advertising, or promotional, or other materials that contain false, deceptive, or misleading statements, claims, or representations, or which does not comply with any applicable advertising laws or standard business practice. Users must not use the RSA websites to mask their true identity or to pretend to be someone or something that they are not.
Users must not use the RSA websites to collect, process, or store, or attempt to collect, process or store, personal data relating to any third parties in violation of applicable law. If Users collect third party personal data, then Users must comply at all times with applicable data protection laws and regulations.
Users must not use the RSA websites to transmit unsolicited e-mail messages, including, without limitation, unsolicited bulk email (“spam”), or emails intended to harass or annoy others. Further, Users must not use the service of another provider to send spam to promote a website hosted on or connected to the RSA websites.
RSA has no responsibility for any User-provided content or content that User may access on or through the RSA websites. RSA is not obligated to monitor or exercise editorial control over that content. If RSA becomes aware that any content may violate this AUP, expose RSA to civil or criminal liability, or both, then RSA may block access to that content and suspend or terminate provision of the RSA websites to any User creating, storing or disseminating such material. RSA may also cooperate with legal authorities and third parties in any investigation of alleged wrongdoing.
RSA requests that any person who becomes aware of a violation of this AUP reports this information to RSA by email to privacy@rsa.com or such other notice address that may be stated in the Supplemental Terms for the applicable service. RSA may take any appropriate action as it reasonably deems appropriate in its sole discretion in respect of such violations.
If any User believes that its copyrighted work has been copied and is accessible on the RSA websites in a way that constitutes copyright infringement, please send a notice to:
RSA Security LLC
Attn: RSA Legal
176 Middlesex Turnpike
Bedford, MA 01730
Notices must include each of the following:
(1) The electronic or physical signature of the owner of the exclusive right that is allegedly infringed, or the electronic or physical signature of someone authorized to act on the owner’s behalf;
(2) Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site;
(3) Identification of the material, claimed to be infringing or to be the subject of infringing activity, for which disabling of access or removal is sought, and information reasonably sufficient to permit us to locate the material;
(4) If the infringement claimed is by reason of intermediate and temporary storage, or caching, of material, include also a statement confirming that the infringing material has been removed from the originating site or access to it has been disabled or that a court has ordered that the material be so removed or that access to such material be disabled;
(5) If the infringement claimed is by reason of referring or linking users to an online location containing infringing material or infringing activity, by using information location tools, then, instead of the identification under paragraphs (3) or (4), provide identification of the reference or link, to the claimed material or activity, that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate that reference or link;
(6) Information reasonably sufficient to permit us to contact you, such as an address, telephone number, and, if available, an electronic mail address at which you may be contacted;
(7) A statement that you has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and,
(8) A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
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