Provides a central repository of contact information for incident investigators, witnesses and others involved in the investigation process.
Stores all procedures that must be implemented as incidents occur, categorized by incident type.
Lists resolved incidents by the cost to resolve them.
Centralized Incident Reporting
Provides a central repository for reporting incidents and managing the incident lifecycle.
Centralizes incident data and allows end users to report cyber and physical incidents of any type, including theft, harassment, fraud and phishing.
Links incident types to specific remediation and investigative procedures, and monitors all resolution and remediation efforts, status and approvals.
Controls access to incident data to protect the identity of individuals involved and the integrity of your organization’s confidential information.
Produces roll-up reports to track incidents and identify trends, incident similarities, and relationships to risks, threats and crisis events.
Integrates data from other systems, call centers and intrusion detection services using the flexible Archer Web Services API.
Enables whistleblowers to report incidents anonymously.
RSA Archer Business Resiliency
Learn how RSA Archer Business Resiliency can help you reduce the risk of IT and business disruptions, harmful operational events and significant business crises.
"We report to our Board of Directors on a quarterly basis, giving updates on how many organizations are using the [RSA Archer] tool and what our adoption rates are… It’s always rewarding to see organizations adopt the [Archer] incident reporting system because it is not a mandatory requirement. When they are voluntarily adopting a new tool, we know that we’re on the right track and doing good things for our customers."
Governance, Risk and Compliance Program Manager Texas Department of Information Resources
This solution brief provides an overview of RSA Archer Business Resiliency, which includes use cases for business continuity and IT disaster recovery planning, business impact analysis, incident management and resiliency management.
RSA Archer Business Continuity & IT Disaster Recovery PlanningRSA Archer Business Continuity & IT Disaster Recovery Planning enables you to perform risk assessments and document and test business continuity and IT disaster recovery plans that target your organization, including business processes, locations, IT applications and infrastructure, and information assets.
RSA Archer Crisis ManagementThis data sheet provides an overview of the RSA Archer Crisis Management use case for RSA Archer Business Resiliency.
The 4 Phases of Your Risk Management JourneyLearn how the RSA Archer maturity-driven approach enables organizations to create a road map for their GRC program, allowing them to track the progress of their journey toward risk management maturity.