RSA Archer® Issues Management

Coordinate issues generated by audit, risk and compliance processes and by operational groups.

  • Lay the foundation to establish prioritization, workflow, structure and accountability to manage findings, remediation plans and exceptions.
  • Create an organized, managed process to document and escalate issues and ensure identified issues are managed and mitigated with workflow for proper sign-off, approval and follow-up.
  • Enable faster reaction to mitigate emerging risks, creating a more secure and resilient environment while reducing costs.

Featured Resources

Data Sheet

RSA Archer Issues Management

This data sheet provides an overview of the RSA Archer Issues Management use case for the RSA Archer Audit Management solution.

Get the Data Sheet

A Better Way to Track Issues [Blog]

Patrick Potter, a former internal auditor who works for RSA Archer, explains why tracking and managing issues is so difficult for so many organizations, and he proposes a better way to go about it.

Read the Blog

Features

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Consistent Workflow

Address issues identified through audits, compliance reviews, risk assessments and other GRC activities with a consistent workflow that routes findings for review and approval.

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Exception Tracking

Track exceptions to findings and ensure they receive appropriate sign off and approval.

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Consolidated Reporting

Quickly and easily see which issues remain open, which have been closed and which are overdue to facilitate prioritization, follow up and reporting to the board, regulators and other stakeholders.

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Document Management

Keep remediation plans and other documentation in a single, central location to improve coordination, prioritization, and to prevent duplication.

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Business Hierarchy

Establish the corporate structure, accountability, workflow and reporting required to manage findings, remediation plans and exceptions.

Benefits

​Reduce the time it takes to resolve management, audit, risk and compliance issues.

Decrease overtime/reactive overload for staff in business operations and IT who are responding to issues.

​Improve resource allocation for identifying and remediating issues.

​Limit duplicate, unresolved or repeat audit findings.

Improve your organization's overall risk profile and posture.

RSA Archer Audit Management

Learn how RSA Archer Audit Management enables you to transform the efficiency of your audit department, complete better-scoped audits more quickly and decrease external audit fees.

Resources

Solution Brief

RSA Archer Audit Management: Solution Overview

This solution brief provides an overview of RSA Archer Audit Management, which includes use cases for managing audit engagements and work papers, audit planning and quality, and issues management.

Read the Solution Brief

Data Sheet

RSA Archer Issues Management

This data sheet provides an overview of the RSA Archer Issues Management use case for the RSA Archer Audit Management solution.

Get the Data Sheet

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